Tenant vs. Property Manager Responsibility

As a tenant, you are given the opportunity to rent a home that either may become your own someday, or that someone else owns and hopes to maintain for many years. Haven Property Management handles most repairs in your rental home, but when is it your responsibility to take care of a repair or maintenance issue?

When it comes to major repairs or damages, tenants should follow this general rule: Treat the property well and you will not be responsible for damages. Normal wear-and-tear is expected, but if a repair is needed due to mistreatment or neglect, it is the tenant's responsibility. By following this rule and others as stated in your Residential Property Lease Agreement, you can help reduce the number of repairs and the chances of losing your security or pet deposit (the security deposit is withheld when repairs that are the tenant's responsibility are not taken care of during the tenant's lease timeframe).

When the problem is not as severe, it is often difficult to determine whether the property manager should be called to take care of a repair. Below is a list of examples that will help you recognize when it's your responsibility to repair or replace something, versus when you should call the property manager.

Click here to view a list of examples that help you determine when damages are beyond normal wear-and-tear.

If you have any questions or if you need more information, please contact Mark Brown at 913.707.4496.

When is it your responsibility or the property manager’s to repair damages made to the home?

Click here to view a list of examples that help you determine when damages are beyond normal wear-and-tear.

 

Please complete this form for routine, non-emergency maintenance issues. Your request will be reviewed and we will respond to you within 48 hours. If you have an emergency, please call 913.707.4496.

Name*:
First Name Last Name
Address*:
Apt. #
CityStateZip
Phone*:
E-mail:
Describe your issue or request*:
When is the best time to contact you?  
*Required fields


Some maintenance issues may be your responsibility as a tenant, and therefore should not be submitted as a maintenance request to Haven. Please click here for a list of examples of manager vs. tenant responsibilities, or e-mail info@havenmanagement.com if you have further questions.

Copyright 2004, Haven Property Management, LLC    913.764.RENT    info@havenmanagement.com

Welcome  |  Residential Property Management  |  Apartment Property Management   |  Tenants  |  Rental Homes  |  Homeowners Association  |  Links